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I'm Divine Lantum



A Salesforce Administrator

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Name: Divine Lantum

Job Role: Salesforce Administrator

Experience: 4 Years 3 Months

Address: London, UK

Skills

Salesforce Platform and Configuration 95%
Process Automation (Flows, Validation Rules) 95%
User Access & Security Management 90%
Reports, Dashboards & Data Management 85%
Apex, Visualforce and Lightning Web Component 70%

About

About Me

Over 4 years of solid experience in Salesforce configuration, process automation, and data management, with a strong grasp of Agile methodologies and Scrum practices. Proficient in delivering scalable CRM solutions, optimizing workflows, and ensuring high-quality systems. Proven ability to integrate technology with business goals, drive innovation, and lead teams toward impactful project outcomes. and providing effective mentorship.

  • Profile: Salesforce Administrator & Aspiring Developer
  • Domain: Retail, Ecommerce, BFSI, Manufacturing, Real Estate, & Digital Marketing
  • Education: Bachelor of Engineering
  • Language: English, French
  • BI Tools: Microsoft Power BI, Looker & CRM Analytics (Tableau CRM)
  • Other Skills: Cloud, S3, Excel, Git, JIRA, Google Analytics & AWS IAM
  • Interest: Traveling, Sports, Driving, Teaching

0 +   Projects completed

LinkedIn

Resume

Resume

Seasoned Salesforce Administrator with 4+ years of experience driving business strategies through CRM solutions and platform optimization. Proven expertise in Salesforce configuration, automation, data management, user training, and project management.

Experience


2022-Jan 2025

Salesforce Administrator

Nexus Cloud Technologies

Nexus Cloud Technologies, delivers end-to-end Salesforce and cloud-based CRM solutions, helping businesses streamline operations, enhance customer engagement, and drive growth through innovative, tailored digital strategies.

  • Led end-to-end Salesforce customization for Sales and Service Cloud, using Flows and Apex triggers to automate processes and reduce manual workload.
  • Integrated third-party applications with Salesforce, ensuring seamless data synchronization and enhanced platform functionality.
  • Collaborated with stakeholders to analyze business processes and deliver scalable solutions using Agile methodologies, improving system usability and operational efficiency..

2017-2022

Salesforce Administrator, IT Specialist

Kimbo Police Cooperative Credit Union

Kimbo Police Cooperative Credit Union (KIPCCUL) offers financial services to its members, including savings, loans, salary payments, and bank transfers. They also supports agriculture through microfinance and subsidized farm inputs.

  • Customized and maintained Salesforce CRM, optimizing Sales and Service Cloud performance while upholding data integrity, user access controls, and security standards.
  • Delivered full-spectrum IT support, resolving infrastructure issues, maintaining network stability, and implementing secure backup and recovery systems.
  • Created and facilitated user training programs with comprehensive documentation, increasing Salesforce adoption and promoting self-sufficiency among staff.



Education


2011-2015

Bachelor of Engineering

University of Buea

Grade: Second class Upper.

2009-2011

Higher Secondary School

Civil Engineering

Grade: First Class Credit.

Download CV

Projects

Projects

Below are notable recent engagements: Salesforce CRM full Implementation, Salesforce Recruitment Management App, End-to-End CPQ Automation & Revenue Optimization Suite, Salesforce Data Cleanup & Standardization, and Data Migration(Dynamics 365 to Salesforce).

Salesforce CRM full Implementation

Implemented a secure Salesforce CRM implementation from legacy system, covering migration, adoption, rollout, Customize Salesforce, training, and long-term organizational integration strategy and support.

Salesforce Recruitment Management App

Built a Salesforce recruitment app with custom objects, automated workflows, candidate tracking, and interactive dashboards for efficient hiring.

End-to-End CPQ Automation & Revenue Optimization Suite

Automated CPQ workflows, integrated CRM and billing, enforced pricing rules, improved data quality, and optimized revenue operations.


Salesforce Data Cleanup & Standardization

Cleaned Salesforce data, standardized fields, removed duplicates, enforced validation rules, improved quality, and ensured GDPR compliance.

Data Migration(Dynamics 365 to Salesforce)

Executed end-to-end Dynamics 365 to Salesforce migration with auditing, mapping, cleansing, validation, transformation, and seamless transition ensuring data integrity and user adoption.

0 Achievements
0 Projects
0 Mentored Students
0 Cups of coffee

More projects on Github

I love to solve business problems & uncover hidden data stories


GitHub

Contact

Contact Me

Below are the details to reach out to me!

Address

London, UK

Contact Number

+ 44 7818 453 206

Email Address

divinetechpro7@gmail.com

Download Resume

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